Shipping Information & Order Processing

Shipping & Order Processing

This page explains shipping costs, order processing, tracking, address changes, and delivery support for Jeanius orders.

Looking for U.S. storage, order processing and domestic fulfillment support? Visit our U.S. Apparel Fulfillment page. Shipping individual customer orders? Explore One-Piece Dropshipping.

Ready-to-Order In-Stock Orders

For eligible ready-to-order apparel orders, please allow approximately 7 business days for order processing before the order is handed to the carrier. Business days are Monday through Friday, excluding public holidays.

Carrier transit time is additional to order processing time and varies by shipping service and destination. Standard U.S. shipping typically takes several business days after the order is handed to the carrier. Expedited shipping may shorten transit time but does not reduce order processing time. Delivery estimates are not guaranteed.

Customized Ready-to-Order Orders

Orders that include customization require additional production time before shipping. This may include printing, heat transfer, laser processing, labels, hangtags, packaging or other approved customization.

Processing time depends on the garment, customization method, artwork, quantity and production requirements. Estimated timing will be confirmed as part of the project or order review.

Carrier transit time begins after customization is completed and the order is handed to the carrier.

Shipping Costs

Shipping costs vary based on destination, package size, weight, order quantity and the selected shipping service. Available rates will be shown at checkout when applicable or confirmed separately for orders that require a custom shipping arrangement.

Customized, wholesale and bulk orders may require a separate shipping quote depending on the final packed quantity and delivery requirements.

Tracking Information

Tracking information will be provided after the order has been processed and handed to the carrier. Please allow time for the carrier to scan the package and update tracking status after shipment.

If tracking has not updated for an extended period or shows an unexpected delivery issue, contact us with your order number so we can help review the shipment.

Large & Bulk Orders

Large or bulk orders may require different shipping arrangements depending on order size, weight, destination and service requirements. Shipping costs and delivery methods may be confirmed separately for qualifying orders.

For larger wholesale or production programs, contact us before ordering if you need a freight estimate or special delivery arrangement.

Shipping Address & Delivery Issues

Customers are responsible for providing a complete and accurate shipping address at checkout or before shipment. Please contact us as soon as possible if an address needs to be corrected before the order ships.

Once a package has been handed to the carrier, delivery timing and final delivery are subject to the carrier’s service. If tracking shows a delay, loss or delivery issue, please contact us so we can help review the shipment and available next steps.

Shipping Support

If you have a question about an existing shipment, tracking, delivery delay, damaged package or address issue, please contact us with your order number and relevant details.

For general support, visit our Contact Us page. For fulfillment, dropshipping, wholesale or custom project inquiries, please use the appropriate service page or Request a Quote form.